Lifecycle management
Wide range of support, training and modernisation services that optimise warehouse performance and drive growth.
Lifecycle services
Tailored solutions for comprehensive warehouse lifecycle management
Mecalux offers its clients a broad range of after-sales services that cover the lifecycle of all products in its catalogue, from automated storage systems to software solutions.
Mecalux drives productivity and growth for its clients by customising services, which include reactive and preventive maintenance schemes, technical training programmes and renovation projects. These solutions ensure full warehouse availability and optimise performance.
Benefits of Mecalux’s lifecycle services
- End-to-end lifecycle management: Mecalux is involved in the evolution of its facilities over time, implementing measures that optimise their operation and availability while maximising their lifespan.
- Reactive and preventive maintenance: technical support services cover incident diagnosis and resolution, regular maintenance work, and the management and installation of spare parts.
- Technical training: Mecalux trains its clients on operating and maintaining storage systems, maximising their potential and improving warehouse efficiency.
- Modernisation and consultancy: Mecalux helps its clients optimise their intralogistics facilities by designing and implementing various modernisation projects. Examples include technological upgrades, process automation and warehouse expansions.
- Personalised solutions: lifecycle services are specifically tailored to the needs of each company to respond effectively to their logistics challenges and foster their growth.
It’s very reassuring to know that we can count on Mecalux’s assistance at any time
Advanced lifecycle management
Support, training and consultancy services that expand warehouse capabilities
Mecalux covers a facility’s entire lifecycle with services that optimise performance and extend durability. These include technical support plans, preventive maintenance, technical training programmes, customised spare parts packages and warehouse modernisation project designs.
Technical support
Mecalux’s lifecycle service catalogue features a wide range of technical support and preventive maintenance solutions that help minimise downtime and optimise operational efficiency. Highly qualified technicians are available round the clock to respond rapidly to any incidents. This efficiency ensures fast problem resolution and facilitates the continuity of warehouse operations.
Spare parts
Mecalux creates personalised spare parts package options for each client. These packs detail the recommended parts and components for each system in their facility. Supplying these spare parts in advance makes them readily available for various repair and maintenance tasks. This significantly speeds up component replacement and minimises warehouse downtime.
Warehouse modernisation
Drawing on its experience developing cutting-edge intralogistics solutions, Mecalux supports its clients in growing their businesses. It advises them on adapting their facilities to market and supply chain challenges. Mecalux offers consultancy services for warehouse redesign and modernisation through technology upgrades, process automation and capacity expansion projects.
Training
Mecalux offers its clients training programmes for company personnel. These sessions provide extensive knowledge on operating and maintaining the Mecalux solutions included in the project. Through courses tailored to each business’s needs, staff gain the skills to operate Mecalux systems efficiently. Additionally, safety training is offered for all professional levels.
Testimonials
We decided to partner with Mecalux on this project because it’s a logistics solutions provider with a significant advantage: it can assist us 24 hours a day. If an incident were to occur, we’d need a quick solution. This is something that Mecalux offers us, which sets it apart from other companies.
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We chose Mecalux because, right from the start, there was trust between our team and theirs. Mecalux’s on-the-ground analysis and support work were also factors, with many ideas and proposals exchanged to tailor the solution to our needs.
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It was essential for us to find a reliable partner — a company we could identify with and feel confident in for long-term collaboration on large-scale projects. Mecalux was and is a perfect fit as a partner for all our logistics expansions.
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